FAQ
An AI receptionist answers your business calls 24/7, speaks naturally with customers, captures details, and can book appointments — without needing a human receptionist.
When someone calls your business, our AI answers instantly, understands the enquiry, captures details, and either books an appointment or sends the information to you via SMS, email, or CRM.
Plans start from $299/month, depending on usage and features. A one-time $399 setup fee applies to customise the system for your business.
Minutes refer to the total time the AI spends handling calls (inbound and basic follow-ups).
A small per-minute overage rate applies. We’ll notify you in advance so you can upgrade if needed.
Yes — outbound calls are available on the Pro plan. These are typically used for missed call follow-ups and reminders.
Outbound calls are designed for New Zealand local calls. International calling can be enabled on request and may incur additional charges.
Growth includes 250 SMS/month and Pro includes 500 SMS/month. Additional messages are charged at a small per-message rate.
Yes — the AI can check your availability and book appointments directly into your calendar (e.g. Google or Outlook).
Yes — we train the AI using your business information so it can respond to FAQs and common enquiries accurately.
Yes — the AI can follow up missed calls, send reminders, and re-engage leads on higher plans or with add-ons.
Yes — we integrate with systems like HubSpot, Jobber, and ServiceM8. CRM integration is included in Growth and Pro plans.
Most businesses are fully set up within 7 days, including scripting, configuration, and testing.
Yes — we use secure systems and best practices to protect your business and customer data.
If unsure, the AI will ask clarifying questions or direct the caller to voicemail, ensuring you still receive their details.
Yes — the AI can handle multiple calls simultaneously, so you never miss a customer during busy periods.
Yes — you’ll see call volumes, leads captured, and key trends. Growth and Pro plans include more advanced analytics.
Ideal for tradies, clinics and service-based businesses that rely on inbound calls.
For most small businesses, yes — you get 24/7 coverage, faster response times, and significantly lower cost.
Yes — there are no long-term contracts. You can cancel according to your plan terms.
Simply sign up or book a demo — we’ll handle setup and have your AI receptionist live within days.